Placing an order with Herbal Glow UK is simple and secure. Follow these steps:

1. Browse our extensive range of natural health products on our Shop page.
2. Click on the product you wish to purchase to view its details.
3. Select the desired quantity and click the "Add to Cart" button.
4. You can continue shopping or proceed to your cart by clicking the cart icon in the top right corner.
5. Review your order in the cart, then click "Proceed to Checkout."
6. Enter your shipping and billing information accurately.
7. Choose your preferred payment method and complete the purchase.
8. You will receive an order confirmation email shortly after your purchase.

If you encounter any issues, please don't hesitate to reach out to our customer support team.

Herbal Glow UK offers a variety of shipping options to ensure your products arrive safely and efficiently:

• Standard Delivery: Our most economical option, typically arriving within 3-5 business days across the UK.
• Express Delivery: For those who need their products sooner, express delivery ensures arrival within 1-2 business days.
• International Shipping: We proudly ship to select international destinations. Shipping times and costs vary by country and will be calculated at checkout. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

Shipping costs are calculated based on the weight of your order and your delivery location. You can view the exact shipping cost at checkout before finalizing your purchase. We aim to dispatch all orders within 24 hours during business days.

For your convenience, Herbal Glow UK accepts a wide range of secure payment methods:

• Credit and Debit Cards: We accept Visa, MasterCard, American Express, and Discover. All card transactions are processed through a secure gateway.
• PayPal: A fast and secure way to pay online without sharing your financial details with us.
• Apple Pay / Google Pay: For quick and easy checkout on compatible devices.

All transactions are encrypted and processed securely to protect your personal and financial information. We do not store your credit card details on our servers.

At Herbal Glow UK, we are committed to providing natural and ethical products. Many of our products are suitable for vegans and vegetarians.

• Vegan-Friendly: Products explicitly labeled "Vegan" contain no animal-derived ingredients, including honey, beeswax, or dairy.
• Vegetarian-Friendly: Products labeled "Vegetarian" may contain ingredients like honey or beeswax but no meat, fish, or poultry.

We clearly indicate the vegan or vegetarian status on each product page. If you have specific dietary concerns or allergies, please review the ingredient list carefully or contact us for more detailed information.

Proper storage is crucial for maintaining the efficacy and shelf life of your Herbal Glow UK products. We recommend the following:

• Cool, Dry Place: Store all products in a cool, dry place away from direct sunlight and excessive heat. This helps prevent degradation of active ingredients.
• Airtight Containers: Keep products tightly sealed in their original containers to minimize exposure to air and moisture.
• Refrigeration (for some products): Certain delicate or fresh formulations, particularly those without strong preservatives, may benefit from refrigeration. Always check the specific product label for storage recommendations.
• Avoid Humidity: High humidity, such as in bathrooms, can shorten shelf life. Consider storing products in a cabinet or drawer.

Following these guidelines will help ensure you get the most out of your Herbal Glow UK purchases.

Yes, like most natural products, Herbal Glow UK items do have a shelf life. We prioritize freshness and potency, which means our products are formulated with natural preservatives where possible and designed for optimal use within a certain timeframe.

• Best Before Date (BBD): You will find a "Best Before" date printed on the packaging of most products. This indicates the period during which the product is expected to remain in its best quality.
• Period After Opening (PAO): For products that are used topically (like creams or serums), look for the PAO symbol, which looks like an open jar with a number followed by 'M' (e.g., '6M' for 6 months). This symbol indicates how many months the product can be safely used after opening.

Using products past their expiry or PAO date may result in reduced efficacy or potential irritation. Always store products according to our recommendations to maximize their longevity.